Terms &
Conditions
1. General Terms
All services provided by HS Lanka are subject to these Terms and Conditions. By requesting or using our services, you agree to be bound by these terms.
We reserve the right to update or modify these terms at any time without prior notice.
2. Our Services
We provide maritime and logistics-related services including but not limited to:
- Ship Agency Services
- Crew Services
- Marine Logistics & Supply
- Ship Store & Provisions
- Offshore & Port Support Services
All services are subject to availability and operational conditions.
3. Service Requests & Quotations
Any request submitted through our website is not a confirmed booking.
All quotations are subject to change based on:
- Port conditions
- Customs regulations
- Operational requirements
We reserve the right to accept or reject any request.
4. Customer Responsibilities
By using our services, you agree that:
- All information provided is accurate and complete.
- You are authorized to request services on behalf of the vessel/company.
- Goods and materials are properly prepared and compliant with regulations.
You will be responsible for any loss or cost arising from incorrect information.
5. Third-Party Services
We may engage third-party service providers (ports, transport, customs, etc.).
- These services are subject to their own terms
- We are not responsible for delays or issues caused by third parties
You will be responsible for any loss or cost arising from incorrect information.
6. Charges & Payments
All charges must be paid as agreed before or after service delivery.
Prices may vary depending on:
- Location
- Urgency
- Service scope
Additional costs (taxes, duties, port charges) are the responsibility of the customer.
7. Duties, Taxes & Regulations
Customers are responsible for all:
- Customs duties
- Taxes and port charges
- Legal compliance related to goods and services
We are not liable for penalties due to incorrect documentation.
8. Insurance
Insurance is only arranged upon written request.
HS Lanka is not responsible for uninsured loss or damage.
9. Limitation of Liability
We are not liable for:
Delays due to weather, port authorities, or external factors.
Losses caused by third-party service providers.
Indirect or consequential damages.
10. Dangerous & Restricted Goods
We do not accept hazardous, dangerous, or restricted goods unless agreed in writing.
11. Delivery & Delays
Delivery times are estimates only.
We are not responsible for delays beyond our control.
Our liability is limited to the value of the service provided.
12. Website Use
You agree not to:
- Misuse the website
- Attempt unauthorized access
- Submit false or misleading information
13. Intellectual Property
All website content (text, images, logos) belongs to HS Lanka and cannot be copied or reused without permission.
18. Contact Information
Location: HS Lanka Pvt Ltd, DHPL Building, No.41/3, Nawam Mawatha, Colombo 02, Sri Lanka.
Email: [email protected]
Phone: +94-117-545335 / +94-77-3341151